The worst scenario in online shopping is not being able to return unwanted items, particularly if they were an expensive purchase in the first place. For instance, buying expensive designer dog dresses and then not being able to return them, could put dog lovers off shopping online forever.

As it happens, there are two marketing situations where the retailer is required by law to accept the return of goods. The first is where they have delivered goods different to those ordered (wrong deliveries). And the second is where they have delivered items unfit for the purpose of manufacture (defective goods). Nevertheless, suppliers are still entitled to require the buyer to adhere to the guidelines for return of goods as detailed in their Returns Policy. So still be careful.

All online retailers have different terms and conditions listed in their Guarantees and Returns Policies. So it is a wise buyer who goes through these with a fine-tooth comb, particularly if it seems likely that the site has products and services that might tempt a purchase

It’s likely that these are the kind of situations one may come up against these days:

All sales are final. We do not accept the return of goods other than those delivered incorrectly or defective, both of which require to be notified to us within 7 days. Although we endeavour to replace the item with an identical product, this can never be guaranteed. Where appropriate, we may offer customers a credit on their account for future purchases. We do not give refunds of cash.

We may, at our discretion, accept the return of goods other than those wrongly delivered or which are defective, if customers return goods within 7 days/14 days/30 days of the date of purchase. We may (or may not) offer exchanges/store credit/cash refunds.

One can see, in just these two paragraphs, there is a lot of variation going on online regarding the return of unwanted goods.

It’s highly recommended that buyers shopping on the Net read the site’s Returns Policy very carefully right at the beginning. Or it can cost them dearly later on when they receive their ordered goods, find they no longer want them but can’t return them..

It’s also the best way to find out who is making the most generous offers on the subject.

There’s risk-free browsing at FashionMutt on formal dog clothes because of guaranteed Returns Policy within 45 days of purchase. Also on fashion dog clothes.

categories: dog clothes,dog fashion,pet fashion,dogs,pets,animals,clothing,fashion,gift ideas,online shopping,home